9. This license is limited to the publication of the aforementioned revised edition of the book and if, after the publication and liquidation of the new edition, the author does not agree to print or publish the revised edition of the above book under this agreement, or in any other way, the author has the right to have a new edition printed and published through another publishing house and to have granted the license. is considered obsolete by the author. 28. When the package of free copies arrives damaged: While the package is passing through, you can use the mail tracking number to track its location. If you expect the package to arrive, remember to receive the package yourself. We are very careful to pack and send your books on the best courier services in the country to your address so that they reach you on time and in good shape. Nearly 100% of all books reach our enthusiastic authors without any problems. We use the services of our logistics partners such as DTDC, DHL, Speed Post, etc. for book shipping. It is the duty of the respective courier company to reach the books in good condition to you. Before the delivery driver leaves, check the package carefully and make sure there is no major visible damage.
Do not get a package that is damaged or handled, wet, torn or broken when the books leak, etc. If you find your damaged package as described above, please take (A) a picture of the damaged package; (B) Don`t receive the package – ask the delivery delivery driver to take it back; (C) Send us the photo as proof. Once we have received your notice, we will immediately discuss the issue with the courier service and arrange to send you a new set of books in a new package. Please remember – if you receive the package, it means that you agree with the delivery and that you are satisfied. Courier services do not accept complaints if customers have received a damaged package and THEN sends us an email with the complaint. Printing and linking error: In the unlikely event that you notice printing or linking errors after receiving and opening the package, please report it. Our editorial staff will immediately investigate the problem. If it turns out that what was printed is what you approved for printing, then we can`t help because you approved it for printing.